Wey Communications offers specialist independent IT hardware maintenance contracts for IBM z Mainframe Servers and IBM Disk and Tape Storage systems, Cisco networking products and HP servers and disk arrays. We have partnered with a leading provider of independent third party IT hardware maintenance service contracts for all data centre servers, tape and disk storage libraries and networking products. We offer bespoke third party maintenance contracts written with the customer's requirements to the fore, anything from a one-off piece of hardware to a complete computer suite. Wey Communications offers multi-vendor contracts eliminating the need for multiple service providers potentially blurring responsibility for service interruptions.
Fully trained and expert in their field all the engineers strive to meet and even surpass the agreed contract SLA. The field engineers are backed up by an experienced logistics team bringing years of experience of parts sourcing and rapid transport options to the contract reducing service interruptions to a minimum. The service management team are ITIL accredited and are there to ensure all SLAs are met. Calls for assistance are answered by a UK based service centre.
Contracts cover legacy products from multi-vendor sources going back years reducing the need for companies to replace machines just because the vendor has withdrawn support. Extend the life of your machines and reduce costs by taking out a fully flexible maintenance contract written with you the customer in mind.
For further information please contact us.